Trainee Administrator/Receptionist
We are an accountancy firm based in Rackheath and seek a Trainee Administrator/Receptionist;
full training will be given for the right candidate (Administration & Business Apprentice
considered).  Our professional firm offers a friendly, personal and discreet service to our clients and
as you will be the first point of contact for incoming calls and visitors a confident warm manner
and smart appearance is essential. 

We are seeking a hard working person to join our friendly team, who is eager to learn and take
on responsibility as they progress.

Address:   Rackheath Industrial Estate
Hours:  37.5 per week     9am to 5pm

Salary:   Dependent on experience

Job Description:

  • Reception – includes operating switchboard, greeting clients, offering refreshments,
    booking work in and out, managing Partner diaries.
  • Post – dealing with opening and distribution of incoming post and sorting and
    franking outgoing.
  • General Administration Duties – such as filing, photocopying, scanning, archiving, maintaining
    internal administration procedures and practice management procedures,
    taking care of stationery and refreshment supplies.
  • Secretarial – typing of letters, maintaining client files – both computerised and hard copy,
    assisting other members of staff with accounting administration and marketing.


Person Specification:

  • Good IT skills. Knowledge of MS Word, Excel, Outlook, Access & Sage would be helpful but not
    essential as training will be given to the right applicant.
  • Strong customer service skills with the ability to deal with incoming telephone calls and queries
    confidently (again training will be given to the right applicant).
  • Conscientious, personable and well-presented.
  • Organised, motivated and keen to learn.
  • Able to work as part of team and to also use own initiative.
  • Good level of education Maths, English and Science at Grade C and above or equivalent.

In the first instance email CV to
or post to:

Hornbeam Accountancy Services Limited
Bidwell Road
Rackheath Industrial Estate
Rackheath   Norwich   NR13 6PT